Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,379 ratings
Thank you!
Problems in the last 24 hours in Wheaton-Glenmont, Maryland
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Wheaton-Glenmont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Wheaton-Glenmont, Montgomery County, Maryland
The most recent Comcast Xfinity outage reports came from the following cities:Washington, D.C., Rockville, Greenbelt, Potomac, Silver Spring, Laurel, Arlington, Gaithersburg, McLean, Chevy Chase, Hyattsville, Germantown, Vienna, Capitol Heights and Bethesda.
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| City | Problem Type | Report Time |
|---|---|---|
 Washington, D.C. | Internet | |
| Washington, D.C. | Internet | |
| Washington, D.C. | Internet | |
| Rockville | Internet | |
| Washington, D.C. | TV | |
| Washington, D.C. | Total Blackout |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Wheaton-Glenmont, Maryland
Latest outage, problems and issue reports in Wheaton-Glenmont and nearby locations:
- Rhianna would rather be sailing (@rhiaufdeutsch) reported fromBethesda, Maryland
Dear @comcast. I am literally leaving the country. There is nothing you can do to convince me to keep my service. Why can't the bot help me cancel??
- Robert Gonzalez (@RobertG2001) reported fromArlington, Virginia
Xfinity still does not have ACC Network. On the small bright side would be is the carriage deal between Xfinity and The Walt Disney Company which owns local ABC stations along with ESPN and Disney channels expires this month.
- Ryan McCann (@WRyanMcCann) reported fromWashington, D.C., District of Columbia
@NE__Adfifty I don’t mind it via Apple TV but if it’s through the Comcast box then yeah it’s bad, all their apps are wonky on there
- Robert Gonzalez (@RobertG2001) reported fromArlington, Virginia
That means when they renegotiate, the Disney Company will force Xfinity to carry ACC Network or else Xfinity may temporarily lose channels that Disney owns which I’m talking about blackouts.
- Dionna Dorsey Calloway (@dionnadorsey) reported fromTravilah, Maryland
@comcast A straight answer for one. But mostly, transferring service and getting a tech to our new home in sooner than 9 days
- Dan Criswell (@DanCriswell) reported fromWashington, D.C., District of Columbia
Worked for Comcast for 3+ years and am still having major issues with @Xfinity customer service.
- DONALD B KASPER (@DcWheelman) reported fromWashington, D.C., District of Columbia
@RCNconnects looks like cash register honest will end our relationship as well over a year of pulling RCN teeth to honor promos the one still not honored is the $100 Visa card never received never replaced looks like Xfinity here we come no more $ from me for RCN
- Lil Miss 12(b)(6) ✨ (@StephInTheeCity) reported fromWashington, D.C., District of Columbia
my internet won't let me be great again @Xfinity y'all are the worst. I can't even go a full work day without connection interruptions I think it might be time for me to switch to @verizonfios at this point
- King_RUGA (@Big_Ruga81) reported fromWashington, D.C., District of Columbia
This Operator From @Xfinity Just Ask Me Have A Me & House Hold Been Tested & Be Injected With That BS!!Mann If Y’all Don’t Fix WiFi & Get ******** On Somewhere!!
- Nicole Siegel (@lalalacoley) reported fromArlington, Virginia
Is anyone else in the Arlington/ Courthouse area constantly having their @Xfinity wifi down? No one seems to be able to figure out why this is an every day thing. #wifioutage
- Robert Gonzalez (@RobertG2001) reported fromArlington, Virginia
UPDATE: My Xfinity service TV and Internet is back up and running
- clau (@_Cloudia9G) reported fromWashington, D.C., District of Columbia
@xfinity customer service makes me want to gauge my eyes out
- Erdem (@dubwithmorebass) reported fromWashington, D.C., District of Columbia
Hey @PoPville Are there any other reports about a xfinity outage in Columbia Heights? No cable/internet since noon!
- Dionna Dorsey Calloway (@dionnadorsey) reported fromTravilah, Maryland
The stress from dealing with @comcast and their inability to actually resolve my issue is going to drive me insane
- Antonett Garrett (@iwearthearmour) reported fromWashington, D.C., District of Columbia
@Xfinity I had to call 3 times to get my issue resolved the 1st 2 reps were foreign and didn’t provide good customer service the last was American and resolved my issue!!!!! by resetting the box!!!
- John T. Bennett (@BennettJohnT) reported fromWashington, D.C., District of Columbia
@kollar_d @Xfinity Why should I? I pay @Xfinity more than the reliability of its network? Why shouldn’t I actually get what I pay for? Or are you one of those correct everyone trolls? No one likes a know it all, friend.
- Pupatella Pizza (@PupatellaPizza) reported fromArlington, Virginia
We're having some connectivity issues with Comcast and our POS system at our Wilson Blvd location, phones and internet are down. We can still do orders, just in person only at the moment. Sorry for the inconvenience. #pupatella #arlingtonva
- Rebecca Gelinas (@wanderlust5) reported fromArlington, Virginia
For the love of god @comcast all we wanted to do was transfer service from one local address to another. It has been TEN DAYS & your support team tells us is that it’s still “in progress.” HOURS on the phone today with support people who clearly do not understand. What a joke.
- Nik Nak Podcast (@NikNakPod) reported fromWashington, D.C., District of Columbia
@Xfinity outsourcing customer service may save you some $ on wages, but is hurting your customer service…shouldn’t even call it service. Call it customer pain
- Robert Gonzalez (@RobertG2001) reported fromArlington, Virginia
Bad news in the Central and North of New Jersey if you have Xfinity and you watch sports you may lose the channel of MSG Network. Xfinity has until September 30 to make an agreement or else they drop MSG Network.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Joseph Hall/J. Aaron Hall (@Jaaronhall) reported
Friendly reminder that @Xfinity is a predatory and piece of **** company for tacking on a new data cap for previously "unlimited" data plans in certain states during a pandemic. Get some humanity, you greedy, corporate rats.
- Chris Hentschel 🎮 (@Lord_Wompus) reported
@comcastcares Let's save some time here...because I tried this rodeo before and never heard back which wasted 3 hours of back and forth.Are you able to beat unlimited internet for the $69 that Verizon is offering?
- Margaret🍍 Karma ******* (@MargaretHardwi5) reported
@sentinelsrock2 @RobertIrvine @discoveryplus I agree. Feel like viewers are being manipulated into buying streaming service when we already pay for Dish/Comcast etc.
- TheGOATstreams2 (@TheGOATstreams2) reported
@moarningGeorgeW after hearing people worry all week about dana and streamers... People saying they might buy the PPV...That would be funny if the PPV didnt work but the stream links did...It happened in the past...Comcast had a problem. My links worked the whole time lol
- rick robertson (@skinsfan125) reported
@Britt_Ghiroli Nats need to be on mlb network. Dropped comcast cable because they wouldn't carry accn. Now I mess my Nats baseball because masn wants too much money.
- Kyle Skat (@Kyle_Skat) reported
@Avalanche I’m not bummed you’re not playing today. But I am bummed that altitude and xfinity continue to fight a battle that only affects the fans. Please help. Thanks.
- Is Trump Banned? (@IsTrumpBanned1) reported
@comcast How do I cancel my service? These data caps are stupid. Your management has lost their minds.
- Eric Murphy (@murphye) reported
@jeremy_daly @Xfinity Try getting Internet service for small business as they may not have data cap. I have CenturyLink small biz internet. Same price as home service, no cap. $50 per month.
- James Bachmeier III (@JamesBachmeier3) reported
@espn your pathetic espn+ ppv system is down and (apparently like 1.5 million folks) I'm not getting any of the fights I paid for @ufc. Your customer experience is equivalent to Comcast and so must be the company's trajectory. How are you not acknowledging?
- StrawberryTea (@JawjaJenn) reported
I’m not sure if I’m most amazed at just how bad @comcast’s service is, their refusal to answer our attempts to talk to someone about it, or their ongoing efforts to increase their prices for ever declining service.
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